Wegovy Pen Malfunction: 5 Steps To Take If It Happens
Using Wegovy, a weight management medication, requires careful use of an injection pen. A malfunctioning Wegovy Pen can be a stressful and concerning experience, especially when managing your medication is critical to your health
Understanding the steps to take in the event of a Wegovy pen malfunction is crucial for maintaining the continuity of your treatment and ensuring your safety.
In today’s guide, we’ll show you five important steps to follow if your Wegovy Pen stops working. We’ll give you clear instructions so you can handle the problem safely and quickly. Being ready and knowing what to do can help you keep your treatment on track and stay healthy.
Understanding Wegovy and its Pen
Wegovy (semaglutide) is an FDA-approved medication prescribed for chronic weight management in adults with obesity or overweight conditions who also have weight-related medical problems. The drug works by mimicking a hormone in the body that regulates appetite and food intake, leading to reduced hunger and caloric intake. Wegovy is administered through a pre-filled pen that patients self-inject once a week.
The Wegovy Pen is a new, easy-to-use tool for taking semaglutide. It’s already filled with medicine and only needs to be used once a week.
Each pen contains a specific dose, and it’s crucial to follow the prescribed dosage and schedule for optimal results. The device is engineered to be intuitive, allowing patients to self-administer the injections with minimal training.
Before using a Wegovy pen:
A. Expiration (EXP) date
Located on the back of your pen. Ensure that Wegovy® has not expired.
B. Dose
Always verify that you have the medication and dose prescribed by your healthcare provider.
C. Pen Window
- BEFORE USE: Confirm that Wegovy® is clear and colorless. Air bubbles are normal and do not affect your dose.
- AFTER USE: Check that the yellow bar has stopped moving to ensure you received your full dose.
D. Needle Cover
- BEFORE USE: The needle is hidden inside.
- AFTER USE: The needle cover locks after use.
E. Pen Cap
Remove it just before you are ready to inject.
How to Use the Wegovy Pen Safely
To use the Wegovy Pen, follow these simple steps:
- Prepare for your injection:
Here’s what you’ll need for your Wegovy® injection: your Wegovy® pen, an alcohol swab or just some soap and water, a gauze pad or cotton ball, and a sharps container for the used pen. First, wash your hands. Then, check your Wegovy® pen.
- Choose your injection site:
Your healthcare provider can help you pick the best injection site. You can choose from the front of your thighs, your lower abdomen (just avoid the 2-inch area around your belly button), or your upper arm. Avoid areas where the skin is tender, red, or hardened, and steer clear of scars or stretch marks. It’s okay to use the same general area for injections each week, just be sure to switch up the exact spot each time.
- Remove pen cap:
Remove the pen cap by pulling it straight off
- Inject Wegovy:
Press the pen firmly against your skin and keep pressing until the yellow bar stops moving. If the yellow bar doesn’t start moving, press the pen harder against your skin.
- You will hear 2 clicks during the injection
- Click 1: The injection has started
- Click 2: The injection is still going
For complete instructions on how to use Wegovy Pen, refer to the User Guide.
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5 Steps to Follow When Your Wegovy Pen Malfunctions
Step 1: Stop Using the Pen Immediately
If your Wegovy Pen malfunctions, the first and most crucial step is to stop using it immediately. Continuing to attempt injections can result in incorrect dosing, which could be harmful. Make sure to put the pen aside safely and don’t try to fix it or force the medicine out. This helps avoid any problems and keeps your treatment safe and effective.
Step 2: Inspect the Pen
Closely examine the pen for visible signs of damage or malfunction. Check if the medication is clear and free of particles, and if the pen window shows that the dose has not been delivered. Ensure that the pen’s needle cover is not damaged or detached, and confirm that the yellow bar is in the correct position. This inspection can help you find the issue and guide you when you contact your healthcare provider or the manufacturer.
Step 3: Don’t force the injection
Never attempt to force the medication out of a malfunctioning Wegovy Pen. Doing so may lead to an incorrect dosage and potential injury.
Pushing the injection too hard can break the pen and make the medicine unsafe. Follow the instructions to stay safe. If there’s a problem, keep the pen safe and ask your doctor what to do next. They might tell you to use a backup pen or give you more advice on your treatment.
Step 4: Follow Storage Guidelines
Proper storage of your Wegovy Pen is essential to ensure its effectiveness and safety. Keep the pen refrigerated at a temperature between 36°F to 46°F (2°C to 8°C) before use.
Don’t freeze the pen and keep it away from direct sunlight or heat. If needed, Wegovy Pens can be stored at room temperature (up to 86°F or 30°C) for up to 28 days.
Always check the expiration date and store the pen in its original packaging to protect it from light.
Step 5: Report the Malfunction (Optional)
If your Wegovy Pen stops working, tell your healthcare provider right away. They can help you decide what to do next, like using a spare pen or changing your treatment plan.
Additionally, report the malfunction to Novo Nordisk, the manufacturer of Wegovy, through their customer service or website. Providing details about the malfunction helps improve the product and ensures that other users have a safe experience.
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Possible Causes Your Wegovy Pen Might Malfunction
- Expired Pen: Using an expired pen can lead to reduced efficacy of the medication. Always check the expiration date before use.
- Improper Storage: Exposing the pen to extreme temperatures or direct sunlight can damage the medication. Ensure proper refrigeration and avoid freezing.
- Mechanical Failure: Issues like a stuck yellow bar, missing clicks, or a damaged needle cover indicate a mechanical failure. Inspect the pen carefully before each use.
- User Error: Incorrect use, like not pressing the pen firmly enough, or reusing the pen cap, can result in malfunction. Follow all usage instructions meticulously.
- Blocked Needle: A blocked or clogged needle can prevent the correct dosage from being administered. Do not attempt to clear it manually; instead, consult your healthcare provider for guidance.
- Air Bubbles: While small air bubbles are normal, significant air bubbles may indicate a problem. Check the medication in the pen window before use to ensure it’s clear and colorless.
Can I Send My Wegovy Pen Back if It Malfunctions?
No, you generally can’t return a malfunctioning Wegovy Pen to the manufacturer because of safety and regulatory rules. But if you run into issues like the yellow bar not moving even when you apply enough pressure, or it stops moving too soon, just reach out to your prescriber or call the manufacturer at 1-833-934-6891 for assistance.
If you have an unused, unopened pen that is past its expiration date or has been exposed to extreme temperatures, don’t use it. Instead, contact your healthcare provider for a replacement.
Conclusion
In conclusion, proper usage and storage of your Wegovy Pen are essential to ensure effective and safe treatment. Familiarize yourself with the device, follow the guidelines meticulously, and be vigilant for any signs of malfunction.
If issues arise, stop using it right away, check the pen and talk to your doctor. Following these steps can help keep your treatment working well and support good health.
FAQ
What should I do if my Wegovy Pen malfunctions mid-injection?
If your Wegovy Pen malfunctions mid-injection, stop the process immediately and safely put the pen aside. Do not try to force the medication out. Contact your provider for guidance on how to proceed and whether you should use a backup pen.
How often should I check my Wegovy Pen for issues?
You should inspect your Wegovy Pen before each use. This ensures the pen is in good working condition and the medication is clear and free from particles. Regular checks help maintain effective and safe treatment.
Can you inject Wegovy cold?
Yes, Wegovy can be injected cold directly from the refrigerator. Before opening your Wegovy pen, keep it in a fridge at 2°C to 8°C. However, some people might find it more comfortable to inject if the pen is allowed to sit at room temperature for about 30 minutes before use.
Is there a phone number to report a Wegovy pen malfunction?
Yes, you can report a Wegovy pen malfunction by calling Novo Nordisk at 1-833-934-6891. Providing details about the issue helps improve the product and ensure safety for all users.
