The United Healthcare OTC catalog is a valuable resource for members seeking affordable health and wellness products. Available to eligible United Healthcare plan members, it offers a wide range of over-the-counter (OTC) items at no extra cost.
This article explores the catalog’s features, how to use it, and its benefits for improving daily health.
What is the United Healthcare OTC Catalog?
The United Healthcare OTC catalog lists health and wellness products covered by certain United Healthcare plans. These items, like pain relievers and vitamins, can be purchased using an OTC benefit card. The catalog is available to members of select Medicare Advantage and Dual Special Needs Plans (DSNPs).
Members receive a credit, typically monthly or quarterly, to spend on eligible items. The catalog simplifies access to essential products, supporting overall well-being. It’s designed to make healthcare more affordable and convenient.
The catalog is accessible online, via the United Healthcare app, or in print for some plans. This ensures members can browse and shop easily.
Who Can Use the OTC Benefit?
The OTC benefit is available to members of specific United Healthcare plans. This includes many Medicare Advantage plans and DSNPs for those eligible for both Medicare and Medicaid. Not all plans offer this benefit, so members must check their plan details.
Eligibility may depend on location or health conditions, like diabetes or high blood pressure. Members receive a UnitedHealthcare UCard loaded with credits for OTC purchases. The UCard simplifies shopping both in-store and online.
To confirm eligibility, members can review their Evidence of Coverage (EOC) or contact customer service. This ensures they understand their benefits.
What’s Included in the United Healthcare OTC Catalog?
The United Healthcare OTC catalog includes thousands of brand-name and generic products. These range from everyday essentials to specialized health items. Members can choose products based on their needs, all covered by their OTC credit.
Common categories include first aid supplies, digestive health products, and vitamins. The catalog also offers items like incontinence supplies and dental care products. Some plans allow credits for healthy foods or utility bills, depending on the plan.
Non-covered items include cosmetics, weight loss supplements, and tobacco cessation products. Members can check eligibility using the United Healthcare app’s product scanner.
How to Access the United Healthcare OTC Catalog
Accessing the United Healthcare OTC catalog is straightforward. Members can view it online through the United Healthcare member portal or app. The digital catalog allows browsing by category, brand, or price.
A print version is available for some plans, mailed to members annually. Members can also request a catalog by calling customer service. The online version is updated regularly, ensuring the latest products are listed.
To shop, members use their UCard at participating retailers or online. The process is designed for ease and flexibility.
Shopping with the OTC Benefit
Shopping with the United Healthcare OTC catalog is convenient. Members can visit over 55,000 participating stores, including Walmart, CVS, and Walgreens. The UCard is swiped at checkout to use available credits.
Online shopping is available through the UCard Hub on the United Healthcare website or app. Members add items to their cart and pay with their UCard. Free shipping is often included for online orders.
In-store, the United Healthcare app’s product scanner checks item eligibility. This helps members avoid non-covered products during shopping.
Benefits of the United Healthcare OTC Catalog
The United Healthcare OTC catalog offers significant advantages. It provides free access to health products, reducing out-of-pocket costs. This is especially helpful for members on fixed incomes.
The catalog promotes preventive care by offering items like vitamins and first aid supplies. Members can maintain their health without extra expenses. The convenience of online and in-store shopping saves time.
Flexibility is another benefit. Members choose products that fit their needs, enhancing their quality of life.
How Credits Work
OTC credits are loaded onto the UCard either monthly or quarterly, depending on the plan. Credit amounts vary, typically ranging from $25 to $100 per period. Unused credits often expire at the end of the period, so timely use is key.
Members can check their balance on the United Healthcare app or website. The UCard Hub displays remaining credits and transaction history. This helps members plan their purchases effectively.
Some plans allow credits for healthy foods or utility bills. Members should review their EOC for specific rules.
Common Products in the OTC Catalog
The United Healthcare OTC catalog covers a wide range of products. Below is a table highlighting popular categories and examples:
| Category | Examples |
|---|---|
| Pain Relief | Ibuprofen, acetaminophen |
| Digestive Health | Antacids, fiber supplements |
| First Aid | Bandages, antiseptic sprays |
| Vitamins & Supplements | Multivitamins, calcium, vitamin D |
| Personal Care | Toothpaste, incontinence pads |
These items support daily health needs. The catalog includes both generic and brand-name options for variety.
Ordering Options for OTC Products
Members have multiple ways to order from the United Healthcare OTC catalog. Online ordering is available through the UCard Hub, with fast home delivery. Members can browse, select items, and track orders easily.
Phone and mail-order options are also available. Members can call customer service to place orders or use mail-in forms from the print catalog. These methods suit those less comfortable with digital platforms.
In-store shopping is the most immediate option. Members use their UCard at participating retailers for instant purchases.
Participating Retailers
United Healthcare partners with major retailers for OTC purchases. These include national chains like Walmart, CVS, Walgreens, and Kroger. Local pharmacies and stores like Save A Lot may also participate.
The United Healthcare website or app lists nearby participating stores. Members can filter by location to find convenient options. This extensive network ensures accessibility nationwide.
Retailers often have dedicated sections for OTC-eligible products. The app’s scanner helps identify covered items in-store.
Limitations of the OTC Benefit
The OTC benefit has some restrictions. Credits cannot be used for Medicare-covered items, like prescription drugs or medical equipment. Non-covered items include cosmetics, baby products, and alternative medicines.
Credits expire at the end of each benefit period, typically monthly or quarterly. Members must use them before expiration to avoid losing funds. Some plans have spending caps or category restrictions.
Members should review their plan’s EOC for details. This clarifies what’s covered and any limitations.
Technology and Tools for Easy Shopping
United Healthcare enhances the OTC shopping experience with technology. The United Healthcare app includes a product scanner for in-store use. Scanning a barcode confirms if an item is covered.
The UCard Hub online platform is user-friendly, with search filters for products. Members can check balances, view order history, and pay utility bills if eligible. The app is available on iOS and Android.
Secure encryption protects member data during transactions. These tools make the OTC catalog accessible and efficient.
Community Impact of the OTC Benefit
The United Healthcare OTC catalog supports community health by reducing financial barriers. Members can afford essential health products, improving wellness. This is vital for low-income or chronically ill individuals.
The benefit reduces reliance on emergency care by promoting preventive products. Local retailers benefit from increased foot traffic, boosting economies. Partnerships with stores like CVS strengthen community ties.
By offering healthy food credits in some plans, the benefit addresses food insecurity. This enhances overall community well-being.
Future of the United Healthcare OTC Catalog
United Healthcare is expanding its OTC catalog offerings. New products and categories may be added to meet member needs. The company is exploring partnerships with more retailers for greater access.
Technology improvements, like AI-driven product recommendations, are in development. These could personalize the shopping experience. Sustainability efforts, such as eco-friendly packaging, are also a focus.
The catalog will continue to evolve, supporting members’ health and convenience. This aligns with United Healthcare’s mission.
Summary
The United Healthcare OTC catalog is a powerful benefit for eligible members, offering free access to health and wellness products. With a user-friendly platform, extensive retailer network, and flexible shopping options, it simplifies healthcare.
Credits loaded onto the UCard make purchasing easy, while tools like the app’s scanner ensure accuracy. Despite some limitations, the catalog improves lives by reducing costs and promoting wellness. As it grows, United Healthcare will enhance this benefit, helping members stay healthy.
FAQ
What is the United Healthcare OTC catalog?
The United Healthcare OTC catalog lists over-the-counter health products covered by certain plans. Members use UCard credits to purchase items like vitamins and first aid supplies. It’s available online, in print, or via the app.
Who can use the OTC catalog?
Members of select United Healthcare Medicare Advantage or Dual Special Needs Plans are eligible. Check your plan’s Evidence of Coverage or contact customer service to confirm. Eligibility may vary by location or condition.
How do I shop from the OTC catalog?
Shop online via the UCard Hub, by phone, mail, or in-store at retailers like Walmart. Use your UCard to pay with credits. The United Healthcare app’s scanner checks item eligibility.
What products are in the OTC catalog?
The catalog includes pain relievers, vitamins, first aid items, and personal care products. Non-covered items include cosmetics and weight loss supplements. Some plans allow credits for healthy foods.
Do OTC credits expire?
Yes, credits typically expire monthly or quarterly, depending on the plan. Check your balance on the United Healthcare app or website. Review your EOC for specific expiration details.