Kaiser Permanente Sacramento Morse, located at 2025 Morse Ave, Sacramento, CA 95825, is a leading medical center serving the community with comprehensive care.
Known for its advanced facilities and patient-focused services, it offers everything from emergency care to specialized treatments.
This guide explores the services, features, and resources available at this trusted healthcare hub.
Overview of Kaiser Permanente Sacramento Morse
Kaiser Permanente Sacramento Morse is a key facility in Kaiser Permanente’s Northern California network. It combines a hospital and medical offices to provide seamless care. The center serves nearly 12.6 million members across eight states and Washington, D.C.
Founded in 1945, Kaiser Permanente emphasizes high-quality, affordable healthcare. The Sacramento Morse location is recognized for its advanced technology and skilled medical teams. It’s a one-stop destination for routine checkups, specialty care, and emergency services.
Services Offered at Sacramento Morse
Kaiser Permanente Sacramento Morse provides a wide range of medical services. From primary care to complex surgeries, the facility meets diverse healthcare needs. Its integrated system ensures coordination between doctors, specialists, and support staff.
The center includes departments like cardiology, orthopedics, oncology, and neurosurgery. It also offers diagnostic services such as radiology and laboratory testing. Patients benefit from personalized care plans tailored to their health goals.
Key Departments and Specialties
The medical center houses numerous specialized departments, including:
- Emergency Services: Open 24/7 for urgent medical needs.
- Cardiology: Includes EKG, echocardiography, and stress testing.
- Orthopedics: Treats bone, joint, and muscle conditions.
- Oncology: Provides cancer care and support services.
- Pharmacy: Offers prescription services and safe medication disposal.
Additional services include neurology, urology, and wound care. The facility also supports rehabilitation and physical therapy programs.
Awards and Recognition
Kaiser Permanente Sacramento Morse has earned notable accolades. It received the Surgical Care Excellence Award™ from Healthgrades. The center also won America’s 100 Best Hospitals for Spine Surgery Award™ in recent years.
These awards reflect high performance in surgical outcomes and patient safety. The facility excels in 7 adult procedures and conditions, per U.S. News rankings. Patient experience ratings show 62% of patients recommend this hospital.
Accessing Care at Kaiser Permanente Sacramento Morse
Visiting Kaiser Permanente Sacramento Morse is straightforward. The facility offers in-person, phone, video, and e-visit appointments. Online check-in via the Kaiser Permanente app or website saves time.
Patients can choose or change their personal physician through kp.org. The center provides interpreter services in multiple languages, including sign language, at no cost. Accessibility features like wheelchair access and gender-neutral restrooms are available.
How to Book an Appointment
To schedule a visit:
- Log in to kp.org or the Kaiser Permanente app.
- Select “Appointments” and choose your preferred type (in-person, video, or phone).
- Pick a time slot and confirm with your chosen provider.
For urgent care, call (916) 973-5000 or visit the 24/7 emergency department. Medicare members can request a provider directory by calling 1-800-443-0815.
Pharmacy Services
The Morse 1st Floor Pharmacy and Sacramento Morse Discharge Pharmacy serve patients’ prescription needs. Both offer new prescriptions, refills, and hospital discharge medications. A self-service kiosk allows safe disposal of unwanted or expired drugs.
Pharmacies are well-stocked, and recent improvements have reduced wait times. Patients praise staff like Kurtis Nelson for exceptional service. Check-in is quick, though some report occasional delays.
Patient Experience and Amenities
Kaiser Permanente Sacramento Morse prioritizes patient comfort. The facility offers free Wi-Fi, parking, and accepts credit cards for payments. Its updated check-in suites streamline the arrival process.
The emergency room has mixed reviews, with praise for kind nursing staff but some complaints about wait times. Mental health services have improved, offering better support for patients.
Table: Key Amenities at Kaiser Permanente Sacramento Morse
| Amenity | Availability | Notes |
|---|---|---|
| Free Wi-Fi | Yes | Available throughout the facility |
| Parking | Yes | Customer parking, can be crowded |
| Wheelchair Access | Yes | Full accessibility compliance |
| Interpreter Services | Yes | Free, 24/7, multiple languages |
Financial and Billing Information
Kaiser Permanente Sacramento Morse offers flexible billing options. Patients can pay bills online via kp.org or the mobile app. Payment plans with 0% interest are available for those unable to pay in full.
The Medical Financial Assistance (MFA) program supports eligible patients based on income or high medical costs. Contact 1-800-390-3507 for applications, available in multiple languages.
Premium and Medical Bills
Premium bills cover monthly health plan costs, separate from medical bills. Online payments are available for Individual, Medicare Advantage, and Medicare Supplement plans. Automatic payments ensure timely premium payments.
For billing issues, call Member Services at 1-800-464-4000. The Health Consumer Alliance (1-888-804-3536) offers free advocacy for billing disputes.
Community and Safety Commitment
Kaiser Permanente Sacramento Morse is dedicated to community health. The facility supports programs like Thrive Local Connections, linking patients to resources for food and housing. It also invests in clinical research and health education.
The center adheres to strict safety standards, regulated by the California Department of Health Care Access and Information (HCAI). Recent penalties for improper waste disposal highlight ongoing improvements in compliance.
Getting to Kaiser Permanente Sacramento Morse
Located at 2025 Morse Ave, the medical center is accessible by car, bus, or light rail. Public transit routes 13, 82, 84, and 129 stop nearby, with the closest bus stop at Morse Ave & Via Grande (NB), a 5-minute walk away. Parking can be challenging due to shared employee and patient lots.
For driving directions, use apps like Waze or Google Maps. The facility is near landmarks like Arden Fair Mall and Cal Expo.
Challenges and Recent Updates
The medical center has faced challenges, including a $49 million settlement for illegal dumping of hazardous waste and patient information. Kaiser Permanente is addressing these issues to maintain trust and compliance.
Staffing concerns and long wait times in the emergency room have been reported. However, recent improvements in mental health care and pharmacy services show progress.
Tips for a Smooth Visit
To make your visit to Kaiser Permanente Sacramento Morse efficient:
- Check in online before your appointment to save time.
- Update your payment information on kp.org for seamless billing.
- Use the Kaiser Permanente app for appointment and prescription management.
- Arrive early for parking, as spaces can be limited.
For emergencies, call ahead to confirm wait times. Bring your Kaiser Permanente ID card for quick check-in.
Summary
Kaiser Permanente Sacramento Morse is a comprehensive healthcare facility offering a wide range of services, from emergency care to specialized treatments like oncology and orthopedics. Located at 2025 Morse Ave, it provides accessible care with online booking, interpreter services, and financial assistance programs. Despite challenges like wait times and past compliance issues, the center excels in patient safety and surgical outcomes. With its advanced technology and dedicated staff, Kaiser Permanente Sacramento Morse remains a trusted choice for quality healthcare in Sacramento.
FAQ
What services are available at Kaiser Permanente Sacramento Morse?
The facility offers emergency care, cardiology, orthopedics, oncology, and more. It includes diagnostic services like radiology and lab testing. Pharmacies provide prescriptions and safe medication disposal.
How can I book an appointment at Sacramento Morse?
Log in to kp.org or the Kaiser Permanente app to schedule in-person, phone, or video appointments. For urgent care, call (916) 973-5000 or visit the 24/7 emergency department.
Does Kaiser Permanente Sacramento Morse offer financial assistance?
Yes, the Medical Financial Assistance program helps eligible patients based on income or high medical costs. Call 1-800-390-3507 to apply. Applications are available in multiple languages.
How do I get to Kaiser Permanente Sacramento Morse?
The center is at 2025 Morse Ave, accessible by car or bus routes 13, 82, 84, and 129. The nearest bus stop is Morse Ave & Via Grande (NB). Parking is available but can be crowded.
What are the pharmacy hours at Sacramento Morse?
Pharmacy hours vary, but the Morse 1st Floor and Discharge Pharmacies are open for new prescriptions and refills. Check kp.org or call (916) 973-5000 for specific hours.