Kaiser Permanente in Mountain View, California, offers comprehensive healthcare services. Located at 555 Castro Street, this medical office serves the community with quality care.
This guide explores the Kaiser Mountain View CA facility, its services, and how it supports local residents.
Overview of Kaiser Mountain View CA
The Kaiser Mountain View CA medical offices provide a range of healthcare services. This facility is part of Kaiser Permanente’s integrated system, combining medical care and insurance. It’s designed to make healthcare accessible and convenient for members.
The facility includes doctor’s offices, a pharmacy, and specialized clinics. It serves residents of Mountain View and nearby areas like Santa Clara. Kaiser’s model ensures coordinated care under one roof.
Services Offered at Kaiser Mountain View CA
Kaiser Mountain View CA offers primary care, specialty care, and diagnostic services. Patients can see doctors for check-ups, chronic condition management, and preventive care. The facility also has a Minor Injury Clinic for non-emergency issues.
Specialized services include optometry, internal medicine, and pediatrics. The on-site pharmacy makes filling prescriptions quick and easy. Lab services are available for tests like blood work or imaging.
Accessing Care at Kaiser Mountain View CA
Patients can book appointments online through kp.org or the Kaiser Permanente app. The app also allows messaging doctors, viewing lab results, and refilling prescriptions. Telehealth options, like video or phone visits, are available for convenience.
In-person visits occur Monday through Friday, 8:30 a.m. to 5:00 p.m. The facility is closed on weekends, but 24/7 advice is available by phone. For urgent care, patients are directed to nearby Kaiser Santa Clara.
Minor Injury Clinic
The Minor Injury Clinic at Kaiser Mountain View CA handles non-emergent conditions. It treats issues like sprains, minor cuts, or burns that don’t require an emergency room. The clinic operates weekdays from 8:30 a.m. to 5:00 p.m.
This service is ideal for quick treatment without a primary care visit. It’s not suited for illnesses like sore throats, which are handled by internal medicine or pediatrics. Patients praise its efficiency for minor injuries.
Vision Care Services
Kaiser Mountain View CA hosts a Vision Essentials Optical Center. This center provides eye exams, glasses, and contact lenses. Optometrists like Dr. Roshanak Azadi are noted for their quality care.
Patients can order soft contact lenses online via kp.org. The center offers a range of affordable frames and personalized eyewear fittings. It’s a convenient option for vision needs in Mountain View.
Pharmacy Services
The on-site pharmacy at Kaiser Mountain View CA is open weekdays from 8:30 a.m. to 5:30 p.m. It fills prescriptions for Kaiser members, often at lower costs. Generic drugs typically have the lowest copays.
A self-service kiosk allows safe disposal of unwanted medications. Patients can also order prescriptions online for home delivery. The pharmacy ensures quick access to medications.
Technology and Patient Tools
Kaiser Mountain View CA leverages technology for better patient experiences. The Kaiser Permanente app lets you manage appointments, view records, and email doctors. Online tools help select or change primary care physicians.
Telehealth services allow consultations without visiting the facility. These tools save time and make healthcare more accessible. Patients can also access health records securely online.
Recent Updates at Kaiser Mountain View CA
As of 2025, Kaiser Mountain View CA has enhanced its telehealth offerings. Virtual fitness and wellness classes are now available to members. The facility continues to prioritize COVID-19 safety with optional masking.
A new COVID-19 vaccine was rolled out in September 2024, with high demand reported. The Minor Injury Clinic has gained positive reviews for its streamlined service. Check kp.org for the latest updates.
Accessibility and Inclusivity
Kaiser Mountain View CA ensures accessibility for all patients. The facility complies with the Americans with Disabilities Act and offers wheelchair access. Qualified interpreter services, including sign language, are available 24/7 at no cost.
Bilingual staff and healthcare interpreters support diverse patients. In-person, phone, and video communication options are offered. These services make care inclusive and welcoming.
Comparing Kaiser Mountain View CA Services
Here’s a table summarizing key services at Kaiser Mountain View CA:
| Service | Availability | Key Features | Hours |
|---|---|---|---|
| Primary Care | Internal Medicine, Pediatrics | Check-ups, chronic condition management | Mon–Fri, 8:30 a.m.–5:00 p.m. |
| Minor Injury Clinic | Non-emergent injuries | Treats sprains, cuts, burns | Mon–Fri, 8:30 a.m.–5:00 p.m. |
| Vision Essentials | Eye exams, glasses, contacts | Online lens ordering, affordable frames | Mon–Fri, 8:30 a.m.–5:00 p.m. |
| Pharmacy | Prescription fills, home delivery | Safe medication disposal kiosk | Mon–Fri, 8:30 a.m.–5:30 p.m. |
Note: Hours may vary; confirm on kp.org. Urgent care is available at Kaiser Santa Clara.
Community Engagement
Kaiser Mountain View CA supports the local community through health initiatives. The facility offers flu shot clinics, with dates posted on kp.org. Members can get vaccinated during regular appointments.
Events like the Seeds of Hope/Cancer Survivors Day are hosted nearby at Kaiser Santa Clara. These programs promote wellness and connect patients with resources. Kaiser also partners with local organizations for health outreach.
Limitations of Kaiser Mountain View CA
Kaiser Mountain View CA does not offer urgent care on-site. Patients needing urgent care are directed to Kaiser Santa Clara or Fremont. Emergency services are available at nearby hospitals, covered under Kaiser plans.
The facility’s weekend closure may inconvenience some patients. Out-of-network care is limited, so check provider availability if traveling. Despite this, the integrated system ensures coordinated care.
Why Choose Kaiser Mountain View CA?
Kaiser Mountain View CA offers convenient, all-in-one healthcare. Its integrated model connects doctors, labs, and pharmacies for seamless care. Patients benefit from preventive services and digital tools.
The facility’s focus on quality and accessibility makes it a trusted choice. Positive reviews highlight excellent doctors and efficient services. It’s a reliable option for Mountain View residents.
How to Get Started
To access care at Kaiser Mountain View CA, enroll in a Kaiser Permanente plan. Visit kp.org to sign up or call 1-800-443-0815 for assistance. New members can get help transferring records or choosing a doctor.
Bring your Kaiser member ID for appointments. The Member Outreach team assists with navigating services. Online registration at kp.org simplifies the process.
Patient Experiences
Patients often praise Kaiser Mountain View CA for its friendly staff. Reviews highlight doctors like Dr. Kaylaz for their attentive care. The Vision Essentials Optical Center receives positive feedback for its frame selection.
Some patients note delays in eyewear orders during busy periods. Overall, the facility is valued for its convenience and quality. Online reviews reflect a strong community reputation.
Summary
Kaiser Mountain View CA, located at 555 Castro Street, provides comprehensive healthcare for Mountain View residents. Services include primary care, a Minor Injury Clinic, vision care, and an on-site pharmacy. The facility uses technology like the Kaiser app for easy access to care. While urgent care is not available on-site, nearby Kaiser locations cover urgent needs. With a focus on accessibility, community engagement, and quality care, Kaiser Mountain View CA is a trusted healthcare provider. Recent updates include expanded telehealth and wellness programs, making it a convenient choice for members.
FAQ
What services are available at Kaiser Mountain View CA?
Kaiser Mountain View CA offers primary care, a Minor Injury Clinic, vision care, and pharmacy services. Lab and diagnostic services are also available. For urgent care, visit Kaiser Santa Clara.
How can I book an appointment at Kaiser Mountain View CA?
Book appointments online at kp.org or through the Kaiser Permanente app. You can also call 1-800-443-0815. Telehealth options are available for convenience.
Does Kaiser Mountain View CA have a pharmacy?
Yes, the on-site pharmacy fills prescriptions and offers home delivery. It’s open weekdays from 8:30 a.m. to 5:30 p.m. A medication disposal kiosk is available.
Is urgent care available at Kaiser Mountain View CA?
No, urgent care is not available on-site. Visit Kaiser Santa Clara or Fremont for urgent care needs. Emergency services are covered at any hospital.
What are the hours for Kaiser Mountain View CA?
The facility is open Monday through Friday, 8:30 a.m. to 5:00 p.m. It’s closed on weekends, but 24/7 advice is available by phone. Confirm hours on kp.org.